"In 1991,we decided to go to a computer-based system. I looked into different program options, and because I heard so many other physician's offices raving about how wonderful MedStat was, I didn't feel I needed to look any further," Charlotte says. "In today's world it makes a difference to be working with a company built on personal service. If I have a problem, y'all are there. I can honestly say that in the nine years I've worked with WinMedStat, the system has not been down for longer than it takes me to call. That makes a ton of difference! I know that I will get help right now."

Working with us over the years, Charlotte has found many other advantages to using this package."We started out with one doctor,one nurse and myself as the office manager.When we added doctors and nurses to the practice,we didn't need to add any office staff because MedStat made the administrative duties so uncomplicated,"says Charlotte."Now, we have three doctors and three nurses,and only two administrative people are needed. If we didn't have a system like WinMedStat, we'd need at least two additional administrative staff members."

Even working with multiple doctors billing separately, WinMedStat makes entering and verifying charges easy. "I can use the AR reports to make sure that I have the right services associated with the right doctors. Double-checking and balancing between doctors is simple and quick."

"WinMedStat allows me to send claim forms through the CareVu clearinghouse via the internet, but it also lets me print them out if I need to mail them to the insurance company. This makes the paperwork much easier. The best part is that when I enter the charges, the claim form is done."

Insurance companies changing claim requirements means extra paperwork and headaches for many practices. However, Charlotte finds she doesn't have to worry about it. "WinMedStat has kept the claim forms up to date. Many times, the first time I hear about changes to the insurance companies' formatting requirements is when I discover that it's already been set up in my system."

How easy is it to learn the WinMedStat system? "Although I was not particularly familiar with Microsoft Windows, the way WinMedStat is designed made it easy to learn. WinMedStat provided our office with excellent on-site training. They spent two days with us, walking us through the appointment and billing functions of the system. And if I have a question, I can pick up the phone and get the help I need right away. I don't have to worry about getting stuck in voice mail, or waiting for a call back that never happens. Support is immediate!" Charlotte says. "Anytime we've needed a new function added to the system, we've called WinMedStat, and they've made the upgrade."

One of the most valuable resources in any practice is time. Charlotte appreciates the time savings WinMedStat provides. "The End of Day and Closing report has cut 30-45 minutes off of my day, every day. It's just so much faster!" Straightforward charge entry, automatic claim generation, superb organization, and one-time data entry all make WinMedStat a time and money saver for your practice.