Jennifer Castro
Office Manager, Dr. Elizabeth Kerner, Plastic & Reconstructive Surgeon



Today, it seems as if the impersonal corporate business world dominates society. Rarely do you find personalized customer service. However, Jennifer Castro, office manager for plastic surgeon, Dr. Elizabeth Kerner feels differently. She has found that WinMedStat has been the best choice of software for practice management. "If I could do it all over again, I'd still go with WinMedStat," she says. "The conversion to the system was easy, and the training and support I received was excellent."
"With our previous program, I would call for customer support, and it would take me forever to even get to talk to a human being. There is really no comparison to WinMedStat out there. I can't think of one system that comes close. Even if a system was comparable, we would not have the excellent service that we have with WinMedStat. They have never left me hanging."

"I was actually going to go with another program when I decided to make the transition to MedStat in 1992," Jennifer says. "WinMedStat asked if they could come out and demonstrate the product for me. MedStat could do everything and more than the program I was looking at for half the cost."

"I belong to a society for office managers at Presbyterian Hospital Plano. Once a month, we have a round table discussion, and I always hear the other office managers complaining about their practice management systems. I can't complain because I love our system," Jennifer says.

The WinMedStat system also has many checks and balances. "You can get your claims ready to send in, and the system checks them to make sure everything is correct. This saves me so much time in working with rejected claims."

"Also WinMedStat makes queries and reports a breeze. You can search records by last name, first name, social security and the procedure performed on the patient. We are able to pull up reports of the different procedures done within specific time frames. The system just makes our work so much easier. If it were not for WinMedStat, we would need at least two more administrative people if not more. If you ask me, choosing WinMedStat was a no-brainer."

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